sports biz Archives - Social 'n Sport

Pac 12 + Instagram

By Guest On April 15, 2015 In Best Practices, Social Media

The secret is out with Instagram… it’s a place where brands should play. The recent numbers, according to Simply Measured, validate the need to have a presence in the space:

90 million monthly active users.
40 million photos being posted per day.
8,500 likes per second.
1,000 comments per second.

Why Instagram?
Instagram is a visual tool that uses photos to tell the story. The rise of brand engagement on Instagram proves that using social media as a branding tool– not a hard sell– is a powerful, powerful punch. In addition, Instagram is easy to use and requires little resources (except for the access to photos).

Instagram + Sports
In regards to teams and athletics departments, using Instagram should be a no-brainer. The access to behind the scenes photos, action shots, venues, student-athletes, players, etc. makes it extremely easy to generate draculalespectacle.com content on the platform. The content is literally right at your fingertips. While some athletic departments are taking advantage of Instagram, there’s still a lot of room for schools to engage and elevate their presence in the space.

I decided to take a look at the Pac 12 to see which schools have a presence on Instagram– and also– what they are doing well. I found that out of the 12 member schools, only four are engaging on the platform: Cal, Washington, Arizona State and Oregon (if the others are, it’s buried somewhere on their website where I can’t find it and that’s another issue).

With that in mind, below are a few examples of how the athletic departments are using Instagram successfully:

Quote Tiles
Social media tiles work great across multiple platforms– Facebook, Twitter, Instagram, etc.– to evoke emotion, emphasize a point, etc. Washington Athletics does a good job of adding them to their content mix (as seen below).

Selling Campus
I think athletic departments have a great opportunity to showcase their campus– it’s a chance to draw in admission applications and prospective student-athletes. If athletic departments want to get really creative, they can have student-athletes and coaches showcase their favorite spots on campus through Instagram.

Behind the Scenes
This is a broken record we hear over and over again: give people content they can’t get anywhere else. Just like other visual platforms, behind the scenes photos do extremely well on Instagram.

Results
I love how Cal is using a photo ands text to highlight final scores / results. Simple, easy and effective. Really, there isn’t commentary that’s needed here.

These examples only scratch the surface of how athletic departments can use Instagram– user generated content, campaigns, etc. also present huge opportunities for those who want to take their Instagram presence to the next level. In the future, I will explore that more.

What other athletic departments have a great presence on Instagram? Please share your thoughts below!

Thanks for reading!

Elevating Behind-the-Scenes Content on Social Media

By Guest On February 2, 2013 In Best Practices, Facebook

If you work in social media and sports (for a team or league), one of your goals should include giving fans content they can’t get anywhere else. For teams and leagues, having a social media presence is not about competing with the likes of ESPN, Sports Illustrated and other major media outlets. It’s about bringing in your own voice, tapping in to your niche audience and delivering unique content.

Team and league employees have 24-7, behind-the-scenes access to players, practice, facilities, etc. Use it. Capitalize on it. Play off of it.

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Duke Athletics + Facebook Engagement

By Guest On May 19, 2015 In Best Practices, Facebook with 3 Comments

According to the Social Media Top 25 rankings, Duke sits at No. 11 for largest following on Facebook (FBS schools) with 407,000+ fans; Ohio State comes in at No 1. with 1.3 million.

In Comparison

I took a look at the last seven Facebook posts from Ohio State and Duke and found that- on average- Duke’s engagement trumps Ohio State’s engagement (despite the much smaller audience). Obviously, looking at a longer date rate could change this, but here’s the breakdown:

Last seven posts from Ohio State averaged 720 ‘Likes’, 50 comments & 92 shares.
Last seven posts from Duke averaged 2,139 ‘Likes, 98 comments & 170 shares.

Yep, Duke is rocking their engagement level with their fans this month.So now the question is… why? Below are the three things I think Duke is doing right on Facebook to increase their engagement (please note, I’m only looking at the month of January):

1- Photos

Duke is living by the golden rule to not post to Facebook without a photo. Photos generate more engagement than standalone text or a link. As the photo below proves, content does not have to be fancy; it just needs to draw fans in from the noise:

2- Fan-Generated Content

I love fan-generated content for several reasons. First (for the obvious reason), it gives you access to easy and unique content. Second, it requires your fans to take action. And finally, user-generated content fosters a sense of community with fans and rewards those who engage (when you actually use their photos).

Duke is asking its audience to email fan photos each week. From there, they pick three photos to upload to an album. Once the album is uploaded, fans can vote for their favorite picture by ‘Liking’ it (which is a win because it increases engagement). The picture with the most ‘Likes’ is then featured on the Facebook page, as shown below:

My only advice to Duke on their fan-generated content: Create the Duke Fan of the Week graphic within the timeline size constraints. This will make for a better visual when people visit your page.

3- Action Words

You know the saying, “If you ask, you shall receive”? Well, the saying is true for Facebook. The following words are key if you want to increase engagement, trust me: Like, Comment, Share, Why, What

If you’re a community manager, you always want your posts to come across as genuine. But, there are ways to “ask” for engagement without being too pushy… you just have to get a little creative with your copy. Duke does a good job of sneaking in action words with their post. Example:

In Summary

If you want to increase your engagement statistics on Facebook, take a few notes from Duke. Remember that photos are golden, user-generated content fosters community and action words are key.

So, what is key to engagement on the pages you manage? Share your secrets below.

Thanks for reading!