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Derek Jeter’s Last Game in NYC (Socially)

By Guest On September 30, 2014 In Uncategorized

On September 25, 2014, Derek Jeter set the sports and social media world on fire during his last game at Yankee Stadium. More than 1.3 million tweets were sent that day and many brands and organizations got in on the chatter. I took a look at how ESPN, Gatorade, NY Yankees, MLB and Nike covered his last game in New York from a social perspective. Below are slides highlighting their stats and lessons learned. Enjoy!


Please note that all stats were compiled manually (painful, I know). Because of that, these numbers are simply estimates to give you an idea of the traction that was received. 

A Guide To Content Strategy: #SMsports Style

By Guest On June 4, 2015 In Uncategorized

One thing I love about the sports industry is that it lends itself to storytelling in many different forms and fashions.  Written word, spoken word and visuals can all tell a powerful story for fans when you approach content the right way.  As a social media manager, it’s easy to get caught up in the daily grind and not take a step back to see how  you can tell a story in a different way.

Why is this important?
Repeat after me: Your role expands far beyond the platforms. Content is king and a good social media strategy starts with a content strategy. Platforms may come and go, but the need to communicate and tell a story online is here to stay.

Too often in social media we create content for the platforms without having legs to stand on. A content strategy should be inclusive of all platforms from web to social to in-venue and should include more than one element. After all, 140 characters are never enough to tell the full story.

Below are some of the basic questions you should ask as you embark on a content strategy:

  • What’s the goal? What’s the story you are trying to tell?
  • What’s the key message and common thread that will tie all the content together?
  • Who is the audience you are trying to reach?
  • How can you tell the story? Brainstorm all the pieces of content you can use to it.
  • Where will the content live?
  • How will the content be pushed out?

As you go through the process, I thought it might be helpful to have some examples of the content you can create. Below are 14 types of content you can use to tell a story (and remember, you often need several different elements to tell a story not just one piece of content). It’s my hope that this post might get you thinking outside the box if you are in a content rut:

1. Long-Form Features

Long-form isn’t something that needs to be created all the time, but when used with the right story and multi-media content, it can pack a powerful punch. Although attention spans are short, long-form still has its place. As Nebo Agency’s Evan Porter says,  “it was silly to think that we could condense everything to its most minimal form without losing anything in the process”.

Several schools and organizations, like the examples above, have created beautiful long-form pieces that really stand out from the traditional short stories we see. The key to measuring success with these is time on page- make sure your readers are staying around to consume the piece!

2. Photo Essays

We all know that a picture is worth a thousand words, but several photos strung together to tell a full story is even more powerful. The great thing about photo essays is that there are many options to presenting the photos. Examples include:

3. Infographics

Data visualization has been a trend in sports for a while now, and I only think it’s going to get stronger. Infographics are being used to replace game notes, celebrate wins, compare matchups, highlight student-athlete stats, etc. They are a great way to make dense information more consumable for fans!

Thankfully, if you have limited time and resources, there are programs out there that can help you create good infographics. I recommend checking out the following:

Video Storytelling
YouTube reaches more US adults ages 18-34 than any cable network (according to Nielsen). Online video is hot right now, but more importantly, it’s the way of the future.

In my post about 14 things I would like to see in social media and sports in 2014, one of the things I talked about wanting to see more of was video. Sports and video content are such a natural fit, yet it still seems to be vastly underutilized, especially the emotional, feature storytelling angle. Below are some videos in the sports world that do a good job telling a story. Let’s see more of it:

5. Graphics

 

I know this is an obvious one, but there are so many ways to use graphics to tell a story. If you don’t have time and resources to tinker for hours in Photoshop, I suggest you check out the two tools below:

6. Q&A

We often see Q&A’s hosted on platforms other than our own, like a newspaper or magazine, but Q&A’s can be a really simple and easy piece of content for teams and leagues. Not only are they easy to execute, but it can also be a great way to highlight a personal voice from a player, coach, etc.

7. Cartoons

Cartoon-type graphics might not seem like they go hand in hand with sports, but ESPN has nailed this form of content. It could be interesting for other teams to take note and give cartoons a try. These type of graphics need to be used strategically, so perhaps for commemorative / anniversary type pieces, rivalry games, etc.

8. Live Video

One of my favorite digital initiatives from the past year was #SunsLiveAccess where they provided a live stream, behind-the-scenes look before tipoff.  We need more use of live video like this, whether it’s executed like the Suns did or through a Google Hangout.

9. Social Media Content

When you are trying to tell a story through a different point of view, reusing social media content can be a really great way to do so. My favorite platform for doing this is Storify. Not only is the platform easy to use, but the collection of content expands on Twitter making it a really great tool for the platform.

10. Audio

Audio can be a really powerful piece of content, yet we rarely see it used alone. When I think about audio, I always go back to Auburn’s Rod Bramblett’s radio call about the miracle in Jordan-Hare that became hugely famous last football season. That piece of audio is powerful and doesn’t need anything else to go with it.

If you have a strong piece of audio, consider using Soundcloud to host it. The platform expands in Twitter, making it easily consumable for fans:

In addition to traditional audio clips, Notre Dame has used Spotify to highlight coaches and student-athlete music lists. I think this an interesting piece of content that could be used to humanize staff.  Here’s a good piece on their efforts from Andy Pawlowski.

11. Testimonials

Testimonials and first-hand accounts should be used more often. Whether it is a first-hand essay, video interview or simple quotes like the one above from Washington Athletics, a personal account is more powerful than even something from your strongest writer on staff. Remember, our fans want to hear from the players and coaches themselves!

12. Lists

We all know that Buzzfeed has found huge successful in their snackable content, a lot of which comes in the form of list. Lists could be a really cool and easy piece of content for teams and leagues. Examples of what this could look like include:

  • Top 10 Reasons Why Auburn Fans Love Gameday (Yes I’m biased, but this could be a really opportunity to curate fans thoughts too)
  • Top 15 Moments In Texas Sports History

13. Interactive Elements

There are a lot of opportunities for interactive pieces of content, whether it’s hosted on your own website or through another platform. One of my favorite tools that expand on Twitter is Thinglink, which makes your images interactive in a simple and easy process. Check it out:

Another interactive content piece I love is stadium tours on Google Map. The Colts were the first to do this in the NFL. It’s a great way to give fans a glimpse behind the scenes.

14. Gifs

Because gifs win, period. It also doesn’t hurt that Giphy now lets you share GIFs that point to other URLS (see tweet below).

https://twitter.com/nikeprotraining/status/466550474460504064

 

 

 

What other ways can sport teams and leagues tell their story online? Share your thoughts in the comments section below!

Thanks for reading! 

Best Social Moments from Championship Sunday

By Guest On January 19, 2014 In Uncategorized with 2 Comments

Below are my favorite social moments (not overall strategy) from the teams that competed on Championship Sunday, with insight into why:

1. The perfect tease.

Sometimes you have content so great you want your entire audience to see it, even if it doesn’t live on the platform where they engage. Getting people to click through can be a hard task. If you understand and respect the platforms though, you can get people’s attention and have them take action.

The 49ers prove they get platforms with this post. As seen above, they know that simply linking to their infographic won’t get a lot of traction on Twitter. Instead, they tease their audience with a clip of the infographic that fits the platform.

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Four Questions to Answer Before Activating on a New Social Media Platform

By Guest On December 24, 2013 In Uncategorized with 1 Comment

ImageSocial media is an industry where the vehicle is always changing. The need to communicate online is here to stay, but the platforms that we use will change. As a social media manager it can be difficult to decide whether or not to jump on a new platform. It’s important in our industry to be innovative and ahead of the curve, but on the other hand, it’s important to be strategic and make sure we are using our most valuable resource (time) wisely.

Eventually, as new platforms emerge and a brand rides the wave, their social media presence can grow fairly sizeable. In fact, the average large company has 178 social media accounts (according to Altimeter). This stat does not include employee personal accounts that they would take with them if they left the organization.  When you add it up, that’s a lot of accounts.

Considering the fickle world we live in, and the fact that any new platform is a drain on resources, it’s important to be smart before you activate on a social media platform. Below are four questions that can help guide you before you take on the next big thing:

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